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Careers

 

There are a wide range of career opportunities at the Sovereign Centre, from Lifeguard to fitness instructor, cleaners and cafe staff.  Details of our current vacancies are listed below.

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Duty Manager

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Purpose of Job

To lead, manage and be responsible for the day to day operation of the facilities in and around a leisure centre site within a demanding commercial environment. Support, manage and develop a team of Lifeguards and Supervisors across the site, and assist the Operations Manager.

The post holder will be required to consistently provide on a pre-planned, ad-hoc, breakdown and reactive basis.

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Principal Duties

  • Inspect and monitor the facility throughout the day in accordance with the procedures and deploy staff as required.

  • Lead, direct and motivate the operational team to ensure a quality service delivery.

  • Provide information, instruction, induction and training to operational staff to ensure they fulfil their roles in an efficient and safe manner.

  • Control and manage events such as accidents and emergencies.

  • Maintain a high profile throughout the facility and respond positively to customer needs, expectations and comments.

  • Undertake cash and transaction reconciliation and ensure cash security is maintained and

  • Ensure all financial procedures are complied with.

  • Undertake appropriate HR responsibilities and actions as required by the business.

  • Ensure the absence management policy is effectively applied at all times.

  • Attend training sessions on and off site, in order to demonstrate competency and maintain a valid qualification.

  • Attend meetings on and off site as required by the business.

  • Confidence and the ability to communicate at all levels.

  • Excellent time management and personal organisation skills.

  • Make sure that a thorough rota is in place to ensure that the correct amount of staff are working for to achieve operational excellence.

  • Ensure that the staffing requirements are within the budget

  • Manage and lead on all aspects of cleaning including budgeting, stock control and quality standard.

  • Obtain the ability to work in all areas of the business to relieve pinch points and help grow the business.

 

Qualification Level

  • Royal Lifesaving Society National Pool Lifeguard Qualification (NPLQ) (desirable)

  • IOSH Managing Safely Certificate or equivalent (desirable)

  • Level 3 Qualification in a relevant discipline (desirable)

 

Experience Level

  • Experience of facility management at a supervisory level and confidence in applying management systems.

  • Working knowledge of health & safety at work legislation and its practical application.

  • Some experience in leisure or a service led background.

 

Essential Skills

  • Maturity and calmness under pressure.

  • An ability to delegate and to issue clear, concise instructions.

  • High personal integrity and motivation.

  • An open, honest and confident personality.

  • Proven leadership qualities.

  • A commitment to ensure the success of the site and the Company.

  • Team player with excellent communicational skills on all levels.

 

Personal Attributes

  • Maturity and calmness under pressure

  • An ability to delegate and to issue clear, concise instructions

  • High personal integrity and motivation

  • An open, honest and confident personality

  • A proven leader

  • A commitment to ensure the success of the site

  • Team player with excellent communicational skills on all levels

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Salary: £27,395.93 per year

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How to Apply: Applications via CV and covering letter to Phil Dench phil.dench@lewes-eastbourne.gov.uk

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Full Time Receptionist

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Main Responsibilities

- Welcoming visitors and greeting visitors

- Perform variety of duties at the front desk

- Provide customer support by answering phones or customer enquiries

 

Principal Duties

- Build a good rapport and relationship with all our members and guests

- Deal with customer enquiries in a friendly and efficient manner

- To actively promote and sell the various memberships we have available

- Able to seek solutions and resolve problems, as and when they arise

- Answering the phone, directing calls as appropriate and dealing with all enquiries

- Maintaining a high standard of tidiness and order in the reception area

- When on duty to be responsible for ensuring all relevant information is recorded on the Legend Management System.

- To be responsible for the receipt of payments from users, issuing membership cards, correctly issuing refunds, and 

   ensuring that all monies received are accurately accounted for.

- Responsible for all bookings within the leisure centre which include parties, aerobics classes, swimming lessons.

- To give potential customers tours of the centre before signing up

- To maintain stock levels of the shop and tidy the shop

- Responsible for cashing up their own tills and handling money, card payments

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Experience Level

- Previous experience in a similar role, ideally within a leisure centre environment recommended, but not required

- Experience of taking card and cash payments recommended, but not required

 

Essential Skills

- Professional manner in person and over the telephone

- Strong organisational and administrative skills and experience

- Experience of, and ability to address and resolve customer complaints

- Proficiency with IT systems including Microsoft Office

- Must be numerate with close attention to detail

- Exceptional communication and interpersonal skills

- Understanding and commitment to equality and inclusion principles

- Understanding of safeguarding and child protection principles

- Experience of using e-booking systems is desirable Personal attributes

 

Personal Attributes

- Strong customer focus

- Warm, friendly, welcoming

- Ability to work independently, taking own initiative to achieve results

- Flexible approach

- Growth mind-set

- Resilience

- Strong team player

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Job Type: Full Time Casual Contract

 

Schedule:

  • Monday to Sunday hours

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How to Apply: Applications via CV and covering letter to Olga Holcakova olga.holcakova@lewes-eastbourne.gov.uk

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Swim Teacher - Sunday's

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We are looking for a swimming teacher to help teach and coach people of all ages and abilities to develop swimming skills, technique, and confidence in the water. To help grow the swimming lesson programme on a Sunday.

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Principal Duties

  • To plan and deliver lessons ensuring adherence to the scheme of work and lesson plans

  • Integration of our swimming lesson programme reward schemes into your classes

  • Ensure safe provision of all equipment and ensure it is used correctly

  • Make sure safety standards are followed in sessions

  • Identify participants’ abilities and encourage them to reach their full potential

  • Plan and deliver sessions appropriate to the level of swimmer

  • Provide explanations and demonstrate swimming techniques

  • Correct faults in swimming techniques and identify ways to improve performance

  • To be a positive role model, creating a positive and fun environment in which to motivate and encourage children and adults to participate in swimming

  • Set ground rules for each session

  • Evaluate sessions and give feedback

  • Regularly assess each participant’s ability and progress and arrange for the award of the appropriate certificates and advancement through the swimming lesson programme using our online portal

  • To attend regular meetings with the Swimming Co-ordinator as and when necessary

 

Qualification Level

ASA Level 2, Ideally the candidate will hold a valid National Reach Rescue Award / Pool Attendant Qualification or National Pool Lifeguard Qualification.

 

Experience Level

Previous experience of swimming teaching

 

Essential Skills

  • Enthusiastic and positive attitude towards swimming

  • Good communicator

  • The ability to inspire confidence and motivate swimmers

  • Perseverance and patience

  • The ability to encourage people and put them at ease

  • An understanding of how to differentiate in a teaching session

  • Professional, punctual, and well-organised person responsible for the implementation, development and organisation of swimming classes

  • Flexibility to work weekdays, evenings, and weekends

 

Job Type: Part-time Sundays

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How to Apply: Applications via CV and covering letter to Kim Heggie Kim.Heggie@lewes-eastbourne.gov.uk

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Lifeguards

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We currently have vacancies for full time lifeguards aged 18+.

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Please note the basic swim test you will be asked to complete in interview is 100M swim on the front immediately followed by a 100M swim on the back and a requirement to swim down to a depth of 3.5M. If you cannot undertake this swim test do not apply.

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Competitive rates and benefits.

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Description: We are currently recruiting lifeguards to supervise our busy swimming pools. The successful candidates will be fit, healthy, and available to work a variety of shift patterns. They will have undertaken or be willing to undertake an Enhanced DBS Criminal Records Check and Child Protection Training.

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Essential Skills: National Pool Lifeguard Qualification & high customer service standards

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Desirable Skills: First Aid at Work qualified, experience in the leisure industry, have an understanding of health and safety.

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Salary: £11.44 per hour

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How to Apply: Applications via CV and covering letter to Phil Clark phil.clark@lewes-eastbourne.gov.uk​​

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Gymnastics Coach

 

We are currently recruiting for a gymnastics coach to work hours over Weekdays and Saturdays.

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Purpose of Job

Teach Gymnastics to children aged between 4 and 12 years old in 45mins lessons.

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Principal Duties

  • Teaching gymnastics skills in a safe and profession way that children will understand.

  • Ensuring the children have a safe and fun environment to learn in.

  • Run engaging and interesting sessions.

  • Ensure the children remain safe throughout the lesson.

  • Assess pupil’s ability and improvements. Be able to recognise which class each pupil would be best suited to.

  • Clean the equipment after each session ensuring it is ready for the start of the next one.

 

Preferred Qualification Level

  • Activity Instructor Qualification

  • Any Gymnastics Coaching Qualification

 

Preferred Experience Level

  • Coached gymnastics classes previously

  • Experience in gymnastics

 

Essential Skills

  • Ability to engage with children.

  • Able to communicate effectively with both adults and children.

  • Able to easily and effectively work as part of a team.

  • Conduct in a professional and well-presented manner.

 

Personal Attributes

  • Reliable

  • Enthusiastic

  • Motivated

  • Good with children

 

Job Type: Part-time

Pay: £14.68 per hour

 

Benefits:

  • Gym membership

  • On-site parking

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​Senior Lifeguard

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We currently have a vacancy for a full-time Senior Lifeguard. 

Competitive rates and benefits.

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Description: We are currently recruiting for a senior lifeguard to assist the duty manager in supervising our busy swimming pools. The successful candidates will be fit, healthy, and available to work a variety of shift patterns. They will have undertaken or be willing to undertake an Enhanced DBS Criminal Records Check and Child Protection Training.

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Essential Skills: National Pool Lifeguard Qualification & high customer service standards

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Desirable Skills: First Aid at Work qualified, experience in the leisure industry, have an understanding of health and safety.

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Salary: starting from £22,456 per year

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How to Apply: Applications via CV and covering letter to Phil Clark phil.clark@lewes-eastbourne.gov.uk

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Aerobics Instructors - Dance Fitness, Body Pump, Indoor Cycling, Pilates, Yoga, Body Balance, Body Combat, Body Step, Thai Chi, Chi Ball

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Contract Type:  Self Employed/Casual

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Description: We're recruiting for qualified aerobics instructors to teach the following:

Dance Fitness, Body Pump, Indoor Cycling, Pilates, Yoga, Body Balance, Body Combat, Body Step, Tai Chi and Chi Ball.

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Essential Skills: Qualification in the specific classes

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How to Apply: Applications via CV and covering letter to Olga Holcakova olga.holcakova@lewes-eastbourne.gov.uk

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