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Community Engagement Forum at The Sovereign Centre

 

GLL will be hosting a series of small group Customer Consultation Forums, inviting leisure centre members and the local community to meet some of the GLL team, discuss any issues and concerns regarding the future operation of the Sovereign Centre, put forward ideas and ask questions.

Places will be limited and offered on a ‘first come, first served’ basis, to ensure everyone attending has an opportunity to be heard.

To find out more and to book a place, visit: https://www.better.org.uk/leisure-centre/eastbourne/the-sovereign-centre/news/community-engagement-forum

Eastbourne Borough Council is negotiating terms with a new potential tenant of the Sovereign Centre.

 

Eastbourne Borough Council is negotiating terms with a new potential tenant of the Sovereign Centre.

The potential tenant is social enterprise GLL - whose consumer-facing brand is Better - which operates 140 pools across the UK.

A minimum lease of three years is set to be agreed that would retain the Gala Pool, keep the Training Pool open and enable the Fun Pool to welcome swimmers seasonally, from Spring to October.

GLL operates more than 250 leisure centres and sports facilities spanning everything from elite competition venues like the Manchester Aquatics Centre to open air pools such as London Fields Lido and small community facilities.  It has a wealth of experience working on complex pool projects.

GLL would also provide access to a range of industry leading memberships and activities, such as 'Better Swim School' which teaches 220k students nationwide each week.

These negotiations follow a number of conversations with those who expressed an interest in the Sovereign Centre.

Councillor Stephen Holt, Leader of Eastbourne Borough Council, said: "As a resident who knows and loves the Sovereign Centre, this update is positive news for our pools and positive news for our town.

"Despite council-run pools closing across the country over the last decade due to spiralling costs, councillors have been determined to find the most sustainable solution for the future of the Sovereign Centre.

"The agreement in negotiation with GLL would achieve this, and without taxpayers being charged an unaffordable £300,000 plus every year to plug the gap.

"As a result of these negotiations, the Training Pool will remain open. We will also be reopening the Fun Pool as soon as possible.

"GLL's excellent track record and considerable experience in the sector proved to us that they have the capacity and financial credibility to take on such an important service on behalf of our town.

"I absolutely know that people in Eastbourne will show their commitment to keeping the pools by using them.

"I'd like to thank all those residents and potential tenants for their contributions to this process - especially to our partners at Wave Active for their continued support and commitment to community sports and leisure in Eastbourne. I look forward to continuing to collaborate with them all to develop plans for leisure across Eastbourne in the long term."

Joseph Rham, GLL's Customer and Communities Director, said: "We look forward to working with the local community and centre staff to deliver the best possible leisure services at the Sovereign Centre. 

"Over the coming weeks we will begin community engagement activities and will also provide more detailed information on programming, memberships and the lessons & courses that will be available through our customer brand BETTER.

"On a personal note, as someone who was brought up in Eastbourne and has spent many hours swimming at the Sovereign Centre, I fully appreciate its importance to local residents and the social value it provides to the health and wellbeing of the local community."

Early Closures of Gala Pool

 

Please be advised the Gala Pool will not reopen at 17:15 after aqua challenge on the following days:

• Saturday 8th March

• Saturday 15th March
• Saturday 22nd March
• Saturday 7th June
• Saturday 14th June
• Saturday 25th October

Please be advised the Gala pool will also close between 12pm and 4pm on Wednesday 2nd April for a school Gala.

We apologise for any inconvenience caused and always endeavour to give as much notice as possible.

Annual Price Increase

 

Please be advised the annual price increase will be taking place on 1st January 2025.  

 

There will be a small increase in casual pay per session prices from this date.  

Membership prices will not be increasing at this time. 

 

To download a copy of the 2025 prices click here

Member Class Booking Charges

Please be advised in light of recent challenges with regular non-attendance, from 20th May, charges will be applied to members who are regularly failing to attend their booked classes or who are cancelling too late.  This has been our policy for many years, and we know this might seem strict, but it ensures fairness for all our members.   

 

We are receiving an increased volume of complaints from frustrated customers who have been unable to book spaces, only to find out others who had booked did not turn up.  The charge will be for the full price of the class that was booked (typically £9.45).

 

Please note if you are attending multiple classes, you can swipe up to 3.5 hours ahead of your booked classes and it will register your attendance for any within that timeframe.

 

We understand that life can get busy, so if you can't make it to a class, please be sure to cancel in line with the policy by 9am on the day of the class to avoid charges. This way, you're not only helping us manage class availability, but also opening up spots for others who may be eager to join.

 

Your booking helps us shape our timetable to offer the classes you love most.  Classes with low booking numbers could be at risk of being removed from the timetable, so remember, to book your classes up to 8 days in advance on our website or 7 days in advance through our reception team.

 

If you have any questions or need assistance with this please email

eastbourneleisure@lewes-eastbourne.gov.uk and we'll be happy to help.

 

Thank you for your understanding.

Car Parking on Double Yellow Lines and Disabled Bays

 

Please be advised that all double yellow lined areas and disabled parking around the building are monitored, and any vehicles parking without a valid blue badge will be ticketed.  Parking in this area causes inconvenience to our disabled users and restricts access for emergency vehicles.

 

The car park is totally free for members, you can drive straight in and collect a token from reception to exit.

For centre users it is just £1.30 for all day parking and for non users of the centre, £3.50 for all day parking.

Thank you for your cooperation.

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